FREQUENTLY ASKED QUESTIONS

Q:

WHERE ARE YOU BASED?

A:

WE CURRENTLY RESIDE ON THE SOUTH-EAST SIDE OF MELBOURNE.
 

Q:

DO YOU OFFER MORE PHOTOGRAPY SERVICES OTHER THAN WEDDING, PORTRAIT AND PET PHOTOGRAPHY?

A:

YES, WE SURE DO. AS FREELANCE PHOTOGRAPHERS WE COVER A WIDE RANGE OF PHOTOGRAPHY SERVICES THAT WE DONT HAVE LISTED ON OUR WEBSITE. SOME OF OUR OTHER PHOTOGRAPHY SERVICES ARE AUTOMOTIVE SUCH AS PRODUCT PHOTOGRAPHY, SOCIAL MEDIA CONTENT FOR BUSINESSES & ANY ODD JOB THAT ARISES.

Q:

DO YOU SELL RAW FILES?

A:

NO, UNFORTUNATELY WE DON'T SELL OUR RAW FILES.

Q:

I'VE HAD MY PHOTOGRAPHY SESSION BUT I CANT FIND MY IMAGES/ACCIDENTLY DELETED THEM, WHAT DO I DO?

A:

ACCIDENTS HAPPEN, THANKFULLY WE DOUBLE BACKUP YOUR WHOLE SESSION ONTO 2 SEPERATE HARD DRIVES. THIS IS EASILY FIXED, IF YOU HAVE LOST YOUR IMAGES PLEASE GET IN CONTACT WITH US & WE WILL BE HAPPY TO SEND YOU THE IMAGES.

Q:

 I'D LOVE TO GET INTO PHOTOGRAPHY/WOULD LOVE TO GET SOME HANDS ON EXPERIENCE. ARE YOU CURRENTLY HIRING AND/OR NEED A ASSISTANT?

A:

WE ARE CURRENTLY NOT HIRING ANY EMPLOYESS. WE ARE A SELF BASED SERVICE. 

Q:

I HAVE A COUPON CODE, WHERE DO I APPLY IT?

A:

WHEN YOU BOOK YOUR SESSION PLEASE MENTION THE CODE THAT YOU HAVE, WE WILL APPLY THE CODE TO OUR SYSTEM AND WORK OUT THE NEW TOTAL COST FOR YOUR SESSION.

WE ARE CONSTANTLY UPDATING OUR FAQ, FOR ANY OTHER QUESTIONS PLEASE CONTACT US.